FREQUENTLY ASKED QUESTIONS
What type of services does Capital InteriorScapes offer?
As well as supplying and maintaining interior/exterior plants, we also offer holiday decorations, moss and green living walls, as well as event rentals.
What is covered in our service?
When you invest in our service, our horticultural plant technicians will visit your location on a weekly basis to water, fertilize, clean, dust, trim, and rotate your plants as needed. We will treat plants for diseases and insects if they appear.
Your location will also receive regular scheduled service reviews by a field supervisor or manager. Our technicians are all uniformed and we require that they get a signature when they visit your premises.
With our service you will get our interior plant guarantee. Our guarantee states that if any plant should decline in appearance or become unhealthy due to our neglect, we will replace it at no additional cost.
What’s covered under the plant guarantee?
If any interior plant under our care should decline in appearance or become unhealthy due to natural causes etc., we will replace at no additional charge.
If you are a current client, the situations which are not covered by our guarantee are listed in your contract. Some common instances in which we will not provide a guaranteed replacement: denied access to the plants, theft and vandalism, fire or floods, insufficient heating or cooling, and dumping coffee or mop water in the plants. If you are considering our service, our sales representative can explain more to you.
In most cases, we replace plants with no questions asked. (Exterior plants will not be covered under our plant guaranteed)
How often will my technician visit my premises?
The majority of our clients receive weekly visits by a trained service technician at roughly the same time each week.
How much does plant maintenance cost?
Generally, for plant maintenance service in Upstate New York, start at $50 per month. (This does not include the initial purchase of plants, containers and installation of the plants) The price includes all aspects of our service, and of course, our plant guarantee. Your price may be lower or higher than that based on several factors, including:
- Your location, quantity, size, and/or value of your plants.
- Accessibility to your plants.
- If you have under 10 plants you may be subject to our minimum $50 monthly charge.
Please call us to arrange a free consultation. We give all pricing upfront and there are no hidden charges.
What areas does Capital InteriorScapes service?
Capital InteriorScapes covers the entire Capital Region of New York from Glens Falls, Saratoga Springs, Clifton Park, Albany, Amsterdam and everything in between.